Privacy Policy

Your Privacy Rights 

The Tianjin Juilliard School (referred to herein as “TJS” or “we”, “us”, “our” and other similar pronouns) cares about your privacy. This privacy policy (“Policy”) shall apply to all of TJS’s websites and mobile applications from which this Policy is accessible (each, a “Website” and collectively, the “Websites”). We created this Policy to explain the type of information we collect, how we will use, disclose and protect this information once it is collected, and your rights to your information and disclosures of your information.   

Please read this Policy carefully before using this Website. By clicking ["I Agree" / "Accept"] button in the pop-up text box on the homepage of the website, your actions constitute an act of acceptance of, and agreement to be bound by, this Policy. This Policy is incorporated into the Terms of Use (the “Terms of Use”), available here, by reference, and your access to and use of this Website are governed by this Policy and the Terms of Use. 

 

Here are a few general principles to keep in mind as you read through this Policy: 

  • Subject to your explicit consent, we may share your Personal Information (as defined herein) with third parties for third party marketing purposes. You can elect for us not to do so by emailing us at [optout@juilliard.edu]. To find out more about your opt-out rights, see the “What are your rights” Section below. 

  • This Policy does not apply to information that you may provide to us, or that we may obtain, other than through our Websites, such as over the phone, by mail, or in person, except that your rights to opt-out of our use and sharing of your Personal Information with third parties for their own marketing purposes applies also to the Personal Information that we collect offline.  

The Personal Information you provide to us is being transmitted to us and processed in the United States and will be protected subject to this Policy, United States laws and the laws of the People's Republic of China.  Also, this Website places cookies and local shared objects on your computer or device as described in this Policy.   By clicking ["I Agree" / "Accept"] button in the pop-up text box on the homepage of the website you agree to this.

Third Party Websites 

TJS works with a variety of third party businesses to collect and manage Personal Information provided from, and provide services to prospective students, applicants, current students, alumni, purchasers and consumers of our digital products, employers and other site users. As part of these services, certain companies operate websites or online features on behalf of TJS and may display TJS’s name, logo or other information on their sites. These sites are not owned or controlled by TJS, and this Policy does not govern these sites.  These organizations have their own privacy policies which explain how they will use, protect and share your information, and we encourage you to read them. We have included links to some of these third party privacy policies below. 

  • Online Application: The privacy statement for the third party we use to collect certain online application information can be found here.  

  • Purchase of Digital Products: Our digital applications are available from Apple’s App Store.  Apple’s App Store Privacy Policy is available here. 

  • Ticketing: When purchasing tickets to events held in certain concert halls, the Website may direct you to the Lincoln Center, Carnegie Hall, or another venue’s website and that venue’s privacy policy shall apply. For example, Lincoln Center’s policy can be found here. 

What information is collected on this Website? 

 “Personal Information” is information that can, individually or in connection with other information, be used to identify you as an individual or reflect your activity status.  The specific type of Personal Information we collect about you depends on your activity on, and interaction with the Websites. The following information may be collected through our Websites: 

  1. Information collected when you use the Websites for informative purposes only 

  • Information relating to your Website use ("Website Usage Information”) 

When you visit a Website for informative purpose only, our servers automatically collect certain basic information relating to your use of the Website.  Such information may include: 

  • your internet protocol (IP) address; 

  • your domain name;  

  • the name of your internet access provider; 

  • information about the computer’s or mobile device’s operating system; 

  • the web browser used to access the Website; 

  • “clickstream data” pertaining to your site usage. Clickstream data includes, for example, information about your computer or mobile device, web browser and operating system and their settings, the referring page that linked you to the Website, the pages, content or ads, to the extent ads have been included on the Website, that you see or click on during your visit and when and for how long you do so, items you download, the next website you visit when you leave the Website, and any search terms you have entered on the Website or a referral site; 

  • Information processed through cookies and other tracking technologies 

We may deploy various tracking technologies on the Websites to collect additional information about your Website visits.  For example: 

  • Cookies: Cookies are small data files stored on your computer or device at the request of a website.  A cookie assigns a unique numerical identifier to your web browser, and may enable us to recognize you as the same user who was at this Website in the past, and relate your use of the Website to other information about you, such as your Website Usage Information and Personal Information.  Cookies may also be used to enhance your experience on a Website (for example, by storing your username so you can log in easily, keeping you logged into the Website after you have provided your password, and storing the contents of your shopping cart as you browse) or to collect general usage and aggregated statistical information and detect and prevent fraud.  Most browsers can be set to detect cookies and give you an opportunity to reject them, but refusing cookies may, in some cases, inhibit or preclude your use of the Website or its features.  To learn more about the use of cookies, including how to manage or delete them, click here. 

  • Local Shared Object: Local shared objects, such as “Flash cookies,” may be stored on your computer or device using a media player or other software installed on your computer or device.  Local shared objects operate like cookies, but cannot be managed in the same way.  Depending on how local shared objects are enabled on your computer or device, you may be able to manage them using software settings.  For example, for information on managing Flash cookies click here. 

  • HTML5: HTML5 (the language some websites are coded in) may be used to store information on your computer or device about your Website usage activities.  This information can be retrieved by us to determine how this Website is being used by our visitors, how it can be improved, and to customize it for our users. 

  • Cache cookies: Cache cookies, such as eTags, may be used to identify your computer or device as the same computer or device that visited our Website or another website in the past. 

  • Clear GIFs: A pixel tag (also known as a “clear GIF” or “web beacon”) is a tiny image – typically just one-pixel – that can be placed on a web page or in our electronic communications to you in order to help us measure the effectiveness of our content by, for example, counting the number of individuals who visit us online or verifying whether you’ve opened one of our emails or seen one of our web pages. 

These tracking technologies may be deployed by us and/or by our service providers on our behalf. These technologies enable us to assign a unique number to you, and relate your Website Usage Information to other information about you, including your Personal Information. 

  1. Information collected when you conduct a transaction on the Websites 

If you conduct a transaction through the Websites, we will collect the following Personal Information about you: 

  • Your contact details; 

  • Your credit card number and other payment information; 

  • Your transaction history; 

  1. Information collected when you apply for TJS programs 

  • your name; 

  • your date of birth; 

  • your postal address; 

  • your email address; 

  • your telephone numbers; 

  1. Information collected when you register for information about our digital products 

  2. Information collected when you create an alumni, student or other accounts on Websites 

  3. Information collected when you sign up for our newsletter 

  4. Information collected when you make a donation to TJS 

  1. Information collected when you make online purchases of products or tickets to events 

  1. Information collected when you complete any quizzes or surveys, or submit a comment or question to us by email or by the “contact admissions” feature, or similar feature on this Website 

  2. Information collected when you otherwise interact with us via the Websites 

We may also collect additional Personal Information contributed by you, if we provide you with the capability to upload a photo or contribute to a blog, wiki or other social forum on this Website, including:

Information Obtained from Third Parties 

We may supplement the Personal Information obtained from you with information that is obtained from third parties. The type of information that is shared with us could include, for example, contact information (like name and email address) and user demographic information (like zip code, age or income level), as well as other types of Personal Information and non-personally identifiable information. We will use such supplemental information received or obtained from third parties in accordance with this Policy. 

Do Not Track Disclosures 

Some web browsers may transmit “do-not-track” (DNT) signals to the websites with which the user communicates.  Because of differences in how web browsers incorporate and activate this feature, it is not always clear whether users intend for these signals to be transmitted, or whether they even are aware of them.  Because there currently is no industry standard concerning what, if anything, websites should do when they receive such signals, we currently do not change our tracking practices (which are explained in more detail directly above) in response to DNT settings in your web browser. We do not require third party service providers to honor DNT settings in any particular way. If and when a final standard is established and accepted, we may reassess how to respond to these signals. 

How is your information used? 

We and our service providers may use the Personal Information we collect from and about you to perform a variety of functions, including the following: 

  • enabling users to use this Website and its features 

  • processing and fulfilling your transactions online on the TJS “Make a Gift” page, the Performance Calendar page, in [the Juilliard Store], and otherwise 

  • enabling prospective candidates to apply to TJS programs 

  • developing new offerings, including mobile apps and other interactive products 

  • administering our Websites and your student, alumni, or other account with us  

  • responding to your requests, questions, and concerns  

  • market research 

  • informing users about the availability of new features and offerings 

  • facilitating the provision of software updates and product support for applications and programs 

  • informing users of the availability of content supplements for existing applications 

  • sending you marketing and other communications, including information about our and others particular programs, services, events, and products that we think might be of interest to you  

  • protecting our rights and property   

  • to prevent fraud 

  • displaying ads to you on our Website or other websites pertaining to your interests and history with us 

  • to administer contests and sweepstakes conducted by us or on our behalf 

  • customizing our Website to your interests and history with us 

  • other purposes disclosed when Personal Information is submitted to us 

We may match information collected from you through different means or at different times, including both Personal Information and Website Usage Information, and use such information along with information obtained from other sources (including third parties) as described above. We or our service providers may also use your information to assess the level of interest in, and use of, our digital products, Websites, our emails and our other messaging campaigns both on an individual basis and in the aggregate. 

Do we share Personal Information and Website Usage Information with others? 

Yes.  We may share the information we collect on this Website with others for a variety of reasons.  In addition to the kinds of information sharing you might expect, such as sharing within TJS and with third parties who need your information in order to provide services to us (or on our behalf), and sharing what you voluntarily post to public areas on this Website with other Website users, we may share your information: 

  • with our affiliates and other third parties for their marketing and other purposes 

  • with our co-sponsor(s) if we obtain your information in connection with a contest, offering, or other promotional activity that is jointly offered by us and any third parties 

  • when we believe in good faith that disclosure is necessary to protect our rights or property, protect your safety or the safety of others, investigate fraud or respond to a government, judicial or other legal request, or to comply with the law 

  • in connection with a corporate change or dissolution, including for example a merger, acquisition, reorganization, consolidation, bankruptcy, liquidation, sale of assets or wind down of business 

In addition, we may share non-personally identifiable Website Usage Information (including aggregate data) with others for their own use, in a form that does not include your name or contact information.  

Furthermore, when you use our Websites, certain information you post or share, such as comments, or other content or information, may be accessible to faculty, staff, and other users of the Website. If such portion of the Website is only available to you as a TJS alumni or student, only other users who are also able to log in to such portion of the Website will have access to information you post or share there. For members of [the Juilliard Alumni Online Community], the information you share as an alumni may be made available to other alumni through the Online Alumni Directory, but participation in the Directory is voluntary. You are given the opportunity to opt out of [the Online Alumni Directory] when you register for [the Online Community]. If you have opted in, you can still determine what personal data to display on an item-by-item basis by unchecking the "Make Private" checkbox on in your Profile Update form, which defaults to private (that is, "Do Not Display") for all fields except alumni last names and class years.  Students may opt out of being listed on the student online directory by visiting the Registrar’s office. 

Alumni, students, and faculty who choose to be included in [the Private Teacher Directory] understand that the Personal Information they provide to TJS for the purpose of inclusion in [the Private Teacher Directory] shall be made publicly available on the Website and TJS shall not be liable for any potential damages associated with the public sharing of such information. 

What are your rights? 

You have the following rights in relation to your Personal Information which you can exercise through the contact details provided in "Contact Us" Section below: 

  1. Right to access, rectify and erase your Personal Information  

You may review, update or modify some of the Personal Information that is stored in your student, alumni, or other account on the Website (if applicable) by logging into your account at our Student Information System. We may ask you to verify your identity and provide other details before we are able to provide you with any information, correct any inaccuracies, or delete any information.  Your right to delete your information is subject to our records retention policies. 

  1. Right to change or withdraw your consent 

You may grant or withdraw your consent or change the scope of consent at any time for the processing of your Personal Information pursuant to this Policy. For example, you may opt out of promotional emails from certain areas of our Websites by either clicking on an opt out or “unsubscribe” link, or by responding to the email address given within the promotional email. 

If you want us not to share (or stop sharing) your Personal Information with third parties for their direct marketing use, please send us an email at: [optout@juilliard.edu] indicating that you are asking us to stop sharing your information with third parties. Please note that we will not be responsible for any communications that you may receive from entities that received your Personal Information prior to the date of your request.  In these cases, please contact that entity directly. 

We may send text messages to you, including text messages relating to audition information for applicants and as part of Juilliard’s Community Alert System during an emergency.  Please see the “Text Messaging” Section below for information on how to opt out of text messaging. 

Our Websites that are mobile applications may have features to “push” messages to you. You can opt out of receiving those messages through functionality offered based on your mobile device. 

We may choose to display advertisements on this Website and elsewhere, and such advertisements may be customized to your interests and preferences based on your Personally Information and Website Usage Information collected through our Websites unless you opt out by following the instructions that can be found at the Network Advertising Initiative's (“NAI”) Ad Network opt-out page at http://www.networkadvertising.org/choices/ or the Digital Advertising Alliance's opt-out page at http://www.aboutads.info/choices/. You have to opt-out using each of your web browsing applications separately.  However, if you opt-out we may still suggest offerings to you on this Website based on your history at this Website. 

We use Google Analytics to generate analytics reports on the usage of this Website.  To opt out of your Website Usage Information being included in our Google analytics reports, you may follow these instructions. To learn more about Google Analytics, please visit the Google Analytics Privacy Overview. 

Please understand that it may take us a few days to process any opt out request and that even if you opt out of receiving certain correspondence from us, we may still contact you in connection with your relationship, activities, transactions and communications with us. 

Your change or withdrawal of consent will not affect the information processing activities carried out by us based on your consent granted previously.  

  1. Right to data portability 

You may obtain a copy of your Personal Information.  Upon your request, we may directly transmit a copy of your Personal Information to your designated third party, provided that it is technically feasible, for example the data exchange interfaces between us and the third party are compatible. 

  1. Right to restriction of automated decision-making systems 

For certain business functions, we may make our decisions based on non-artificial automatic decision mechanisms, such as information systems and algorithms. If these decisions significantly affect your legitimate rights, you have the right to ask us for an explanation, and we will also make appropriate remedies available. 

How is your Personal Information transmitted globally? 

The sharing of Personal Information as set out in "Do we share Personal Information and Website Usage Information with others?" Section may involve a transfer of your Personal Information to jurisdictions other than the one you currently reside.  Such jurisdictions may not provide the same level of privacy protection.  In such cases, we will take necessary data protection measures to ensure that your Personal Information is sufficiently protected. 

Social Networking 

We maintain a presence on several social networking and blogging platforms, including, without limitation, Wechat, Weibo, Toutiao, Bilibili, Zhihu, Facebook, Twitter, YouTube, Pinterest, and Instagram, and we also incorporate some third party social networking features onto our Websites. Through these platforms and features, as well as additional platforms and features, whether now known or hereafter developed, we may receive some Personal Information and some Website Usage Information about you, and this Policy applies to the information that we collect through such platforms.  However, such third party social networking platforms and blogging platforms have their own privacy policies which explain how they will use, protect and share your information, including any information you share on those platforms through our Websites, and we encourage you to read them. 

Text Messaging 

By submitting your mobile phone number, you consent for TJS to send text messages (“Text Messaging”) about TJS to the mobile device associated with that number through any mechanism (including through an automatic system), including, but not limited to, messages to applicants to regarding audition scheduling and messages during an emergency as part of Juilliard’s Community Alert System.   Message and data rates may apply. Consent is not required to purchase goods or services from TJS. You may not consent on behalf of someone else or provide someone else’s phone number.  We will use any information we collect in connection with our Text Messaging in accordance with this Policy. 

You will have the ability to opt out of receiving text messages by following the instructions in the text message you receive or, in the case of emergency messaging, by logging into your account at our Short Message Service platform.

Security 

While we endeavor to protect the security and integrity of sensitive Personal Information collected via our Websites, due to the inherent nature of the Internet as an open global communications vehicle, we cannot guarantee that any information, during transmission through the Internet or while stored on our system or otherwise in our care, will be absolutely safe from intrusion by others, such as hackers.  If you correspond with us by email, text message, or even through web forms like a “contact admissions” feature on this Website, you should be aware that your transmission might not be secure.  A third party could view the information you send in transit by such means.  We will have no liability for disclosure of your information due to errors or unauthorized acts of third parties during or after transmission. 

If you create a student, alumni or other account on this Website, you are responsible for maintaining the strict confidentiality of your account password, and you shall be responsible for any activity that occurs using your account credentials, whether or not you authorized such activity.  Please notify us of any unauthorized use of your password or account or any other breach of security. 

If we believe that the security of your Personal Information in our care may have been compromised, we may seek to notify you of that development.  If a notification is appropriate, we will endeavor to notify you as promptly as possible under the circumstances.  If we have your email address, we may notify you by email.  You consent to our use of email as a means of such notification.  If you prefer for us to use the U.S. Postal Service to notify you in this situation, please email us at [optout@juilliard.edu]. 

“Linked-To” Websites 

This Website may contain links, banners, advertisements or other features that lead to other websites, including sites from which you may obtain our mobile applications.  We are not responsible for these other sites and their privacy practices, and their privacy policy, and not this one, will govern the collection of your information on those sites.   We encourage you to read the privacy statements of each website visited after leaving this Website to learn about how your information is treated by others. 

Children 

While TJS offers programs for children at certain times of the year, and provides information about those programs on this Website, this Website is intended solely for users who are fourteen (14) years of age or older.  We do not knowingly collect Personal Information from Users under fourteen (14) without prior verified parental consent.  If you are under the age of thirteen (14), please do not provide Personal Information of any kind whatsoever. 

Changes to this Policy 

We reserve the right to change this Policy from time to time, and such changes will be effective with respect to this Website immediately upon posting on this Website.  We will notify you of material changes to this Policy by other means, including, for example, by posting the revised Policy with the date it was revised on this page or by email. We encourage you to periodically review this Policy to stay informed about how we are protecting the information we collect. 

Language 

This Privacy Policy may be provided in multiple languages. In the event of any inconsistencies or conflicts among different languages, the English language version shall prevail. 

Contact Us 

If you have any questions or comments regarding our privacy practices or if you would like to exercise your rights, you may contact us at  webmaster@tianjinjuilliard.edu.cn

Effective Date:  September 1, 2020