Grievance Policy

The Human Resources department maintains an “Open Door” policy for staff and faculty. While in general staff members are encouraged to discuss workplace-related issues directly and constructively with their supervisor, there may be instances in which the staff member feels uncomfortable having that discussion or has discussed it but with unsatisfactory results. In such situations, staff members should feel free to make an appointment with the Director of Human Resources who will attempt to develop an approach to resolving the matter through fact-gathering and discussion with the parties involved. Whether the situation involves a potential violation of school policy, or a conflict in style or personal approach, the director will work toward the best and most appropriate resolution possible. Please note that issues involving sexual harassment or discrimination will be handled in accordance with the Sexual Misconduct Policy. 

Staff members should be aware that Human Resources seeks to help address staff members’ workplace issues as discreetly and confidentially as possible. However, depending on the nature of the issue, it may be necessary or required to disclose the matter to others at The Tianjin Juilliard School on a “need to know” basis, or with others in order to conduct an effective inquiry regarding the matter.