Director of Graduate Admissions

The Director of Graduate Admissions at The Tianjin Juilliard School is responsible for the recruitment and enrollment of applicants to the graduate school division of the Tianjin Juilliard School. An integral member of the enrollment management team, this position works very closely with the Associate Dean of Enrollment Management on all aspects of collegiate enrollment management. Fluent in both Mandarin and English, this position will provide support to the Associate Dean of Enrollment Management to implement the enrollment and recruitment strategies of The Tianjin Juilliard School. This position will provide exceptional customer service to an international, although predominately Chinese, applicant base.   

 

Responsibilities:

Supervisory

  • Supervise the Coordinator of Graduate Admissions, including managing and delegating responsibilities related to customer service, applicant file management, website and social media content, recruitment activities, and audition scheduling

Enrollment Management Oversight

  • Chair the Admission Committee and Scholarship Committee to determine admission results, financial aid offers, and studio assignments for graduate students
  • Manage systems and processes to enroll top-tier applicants as students at The Tianjin Juilliard School, including evaluation of transcripts, English language proficiency scores, recommendation letters, essays, and artistic resume
  • Oversee the process of scheduling auditions, faculty-student interviews, and English language proficiency interviews
  • Oversee daily operations in the admission office 
  • Participate in ongoing professional development for awareness of recruitment strategies, issues, and best practices in higher education
  • Demonstrate a high level of discretion when managing confidential student records
  • Assist in coordinating the transition of an admitted student to a fully matriculated student with other members of the enrollment management team and the TJS community
    • Work closely with the Registrar to transfer applicant records to the Offices of Academic Affairs and of Student Development the summer before matriculation
    • Evaluate final transcripts with the Registrar to determine eligibility for matriculation 
    • Coordinate with the Office of Student Development to collect and process documents related to student visas
    • Coordinate communications with Student Development and other areas to assist in the transition to matriculation and living in Tianjin

Prospect Cultivation

  • Develop strategy for cultivating and engaging with high-level music students from around the world as prospective students of The Tianjin Juilliard School. Convert qualified prospective students into applicants to Tianjin Juilliard
  • Cultivate connections with peer institutions, faculty, and administrators in order to build a network of colleagues and student pipelines
  • Represent The Tianjin Juilliard School at events, visits to peer institutions, college fairs and festivals
  • Design and give presentations to prospective students, parents and faculty 
  • Counsel prospective students and applicants during all points of the admission cycle, including information sessions, tours of campus, and counsel during yield phase
  • Oversee excellent and culturally sensitive customer service to a predominately Chinese graduate applicant pool
  • Analyze applicant/prospect behavior in order to make recommendations regarding how the institution should engage with them

Prospect and Applicant Engagement

  • Develop and implement an ongoing communication plan for prospects and applicants, with the Marketing and Communications Office, with the goal of attracting and enrolling a strong and diverse class 
    • Curate content to drive targeted campaigns through the Slate and Chinese and international social media
    • Create specific methods of engagement for identified priority applicants
    • Develop an expanding library of photo and video content to use in e-mail campaigns, website, and social media
    • Collaborate with other key constituents to shape communication campaigns
    • Oversee personalized phone campaigns with in-progress applicants during the admissions cycle

Applicant File Management

  • Work closely with Associate Dean and Director of Enrollment and Financial Aid to steer applicant records through the complete admission cycle through a combination of automated and manual actions
  • Collaborate with Director of Enrollment and Financial Aid to manage flow of correspondence with applicants through Slate, including releasing admission and financial aid decisions
  • Evaluate and oversee the management of documents related to applicant files in Slate, including transcripts, English Language proficiency qualifications, and letters of recommendation, with the support of Senior Admissions Counselor

Audition Scheduling 

  • Oversee all graduate school audition schedules, with the support of Coordinator of Graduate Admissions 
    • Oversee prescreen review process
    • Schedule graduate school applicants for auditions, including regional auditions and faculty-student interviews (where applicable)
    • Work closely with the Director of Enrollment and Financial Aid to ensure information is accurate and communicated in a timely manner to applicants
    • Arrange faculty schedules for prescreen and audition review
    • Oversee the scheduling of pianists and other audition partners as needed, with the support of Coordinator of Graduate Admissions

Databases and Technology 

  • Database and Customer Relationship Management System (Slate)
    • Institutional Slate specialist, along with Associate Dean of Enrollment Management and Director of Enrollment and Financial Aid, a New York-based position
    • Work closely with New York-based Director of Enrollment and Financial Aid to support all aspects of the admission cycle
    • Build reports and queries and provide insightful data analysis to the enrollment management team
  • Student Information System (Cadence, aka Campus Solution)
    • Member of the enrollment management team that assists in the design, implementation, and maintenance of student information system
    • Assist with integration of data from Slate database to the student information system
  • Website
    • Maintain the Tianjin Juilliard admission department website pages and assist in content development
    • Update admissions requirements, audition repertoire, and audition related information with the support Senior Admissions Counselor
  • Social Media
    • Collaborate with other key constituents to curate The Tianjin Juilliard School’s social media presence in China and internationally as it relates to graduate student recruitment

 

Qualifications:

Minimum Requirements

  • Bachelor’s Degree
  • 2+ years of development and management experience within Technolutions’ Slate, a customer relationship management database
  • Extensive knowledge and experience with computer applications, web-based tools, and social media
  • 2+ years of administrative experience
  • Advanced problem-solving skills
  • Experience with data analysis and statistics
  • Extremely organized, accurate, and attentive to detail
  • Understanding of and commitment to diversity and the mission of The Juilliard School
  • Strong diplomatic skills, with attention to bridging teams in two locations and cultures, and working with a diverse applicant pool from around the world
  • Demonstrated experience delivering friendly, patient, and thorough customer service
  • Goal-oriented, self-motivated, requiring minimal supervision
  • An excellent and collaborative colleague and team member
  • Ability to travel, sometimes on evenings and weekends, both domestically and internationally
  • Passport required

Preferred Background

  • Higher education degree in the performing arts
  • Work experience, with intermediate level of responsibility, within an admission office in higher education and the arts
  • Knowledge of Mandarin Chinese preferred. Willingness to begin learning Mandarin if no previous fluency

 

This description provides the key responsibilities and requirements of the position. It is not intended to be an exhaustive list of all responsibilities. Other duties may be assigned as needed to meet The Juilliard School’s goals.
 

Qualified candidates should submit following materials to jobs@TianjinJuilliard.edu.cn with using the job title as the subject line:

  • A cover letter describing why you are interested in this position and what you can contribute to The Tianjin Juilliard School
  • Current C.V. focusing on relevant experience
  • Qualified applicants will be contacted for an interview